Terms & Conditions

Welcome to solarplicity.com. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy, govern Solarplicity’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term solarplicity.com (or ‘I’ or ‘us’ or ‘we’) refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties:
    1. Your name
    2. Your contact information, including email address and telephone number
    3. Your post code, number of bedrooms within your household for generating accurate estimations
    4. Your current electricity supplier for comparative purposes
    5. Your preferences and interests
    6. Any other information relevant to customer surveys and/or offers
  • Neither we, nor any third parties, provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to international internet laws.


Energy Plan (Tariff) Terms and Conditions

Our full terms and conditions for contracts entered into prior to 18/11/2017 are available to download as a pdf.

Our full terms and conditions for contracts entered into, onto or after 18/11/2017 are available to download as a pdf.

Terms and conditions for MSM fixed, for contracts entered into, onto or after the 15/01/2018 are available to download as a pdf.

If you do have any questions, just get in touch. The document is fairly dense so we may be able to explain it to you over the phone.