Solarplicity Renewals

Got a question? Chances are, we’ve got the answer.

You can renew your fixed terms contract by following the link from your email or letter and following the instructions. Once you click submit we will be sent your information and will update your contract. Alternatively, you can call or email.

In your email or letter that invites you to renew you will be given a date to renew by. Beyond this date you will be automatically rolled on to the Standard Variable Tariff. At this point you can still switch onto the Fixed contract but the interim period will be charged according to the rates on the Standard Variable tariff.

You direct debit will remain the same when you renew your contract so there is no need to set up this up again. If your new energy plan means your direct debit amount needs to change, this will happen on the next review.

When we invite you to renew, we will always offer you our cheapest tariff. However, if you would like to check this you can see all of our available tariffs on our Energy Plans page here and Tariff Information Tool here.

If you already have a Solarplicity Smart Meter, then you will be able to renew onto the Smart Fixed 2 tariff, however you will not receive the Smart Bonus. If you have a Smart Meter from a different supplier, you will need to book for an engineer to install a Solarplicity Smart Meter once you have renewed in order to receive the Smart bonus.

Questions about...

Solarplicity Billing

Billing queries

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Solarplicity Tariffs

Our tariffs

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Solarplicity New Customer

Becoming a new customer

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Solarplicity Tenancy

Change of tenancy

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Solarplicity Payments

Payments

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Solarplicity Direct Debit

Direct Debit

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Solarplicity Meter Read

Meter read submissions

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Solarplicity Complaints

Complaints & Energy Advice

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Solarplicity Renewals

Renewals

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