Got a question? Chances are, we’ve got the answer.
In lots of ways! Via your online portal, by cheque, in a bank, over the phone, or via online banking.
Once they’ve been sent out, all statements are due straight away.
Ideally, yes. However, if you’d prefer not to pay it off in this way, we can work your debt balance amount into your monthly Direct Debit amount – which will then go up a bit as a result.
We’ll always do our best to help out customers who are having financial difficulties. If this is the case with you, it’s always a good idea to get in touch with us as soon as possible. We’ll review your specific situation and look at things like payment plans.