Got a question? Chances are, we’ve got the answer.
That’s easy. You can do that via the online account. Just click the Move and Connect tab and choose ‘Move Property’.
Another easy one. It’s in the same place as for the previous question. We just need the date of your move, the meter readings from that date and a forwarding address to send your final bill to.
Thanks for letting us know! In an ideal world – more than a week. But seven days, minimum.
All going well you should get your final bill within 6 weeks of your move date.
If you are on a variable tariff then no, you will not be charged an exit fee. If you are on a fixed plan then you will be charged, however if you take us over to your new property then we will waiver this.
That’s easy, just get a quote here and we will switch you over in 21 days.