Get in touch with the team

Do you have a question for our customer service team? Would you like to find out more about reducing your household energy bills? If the answer is yes, get in touch with us today by phone, email or by filling in the enquiry form at the bottom of the page. We look forward to hearing from you.

Customer Service opening times:

Monday - Friday: 8am - 8pm
Saturday: 9am - 5:30pm


Batchworth House, Church Street, Rickmansworth, WD3 1JE

Follow us on our social channels

Facebook Twitter LinkedIn YouTube


How can we help you?

Get in touch now to find out how Solarplicity can bring you simply lower energy bills - that are better for your pocket and better for the planet!

If you're not happy, neither are we

Great customer service is important to us and we are constantly working hard to improve the service we provide. Unfortunately sometimes things can go wrong. We take complaints seriously and aim to get any issues sorted out as efficiently as possible. If for any reason you are not happy with the service you have received, please do not hesitate to contact us at or call us on 0333 0044666. We follow a strict complaint handling procedure to ensure all complaints are dealt with in a timely and thorough manner. Click on the button below to view our complaints procedure.